For 5 decades, Pantai Hospital Kuala Lumpur (PHKL) has remained the heartbeat of Kuala Lumpur, steadfastly dedicated to delivering exceptional care and accessible cutting-edge technology to patients from all walks of life. Our journey began in 1974, with just 68 beds and a team of 20 medical specialists. Fast forward to the present day, we stand as a healthcare icon, licensed for 499 beds and home to over 200 consultants, each specialising in diverse medical and surgical disciplines.
At Pantai Hospital Kuala Lumpur, we are unwavering in our commitment to provide quality healthcare services while fostering clinical research and trials. We take pride in championing clinical excellence, service quality, and operational efficiency. Our pursuit of excellence has earned us accreditations from the Malaysian Society for Quality in Health (MSQH) and the Joint Commission International (JCI). Additionally, we are honoured to hold certification as a Baby Friendly Hospital and a preferred hospital in Malaysia by the World Health Organization (WHO).
As we celebrate our 50th anniversary, Pantai Hospital Kuala Lumpur reaffirms its role as a pillar of the city, offering world-class healthcare services, innovative treatments, and a legacy of excellence.
Chief Executive Officer,
Pantai Hospital Kuala Lumpur
Erica Lam is the Regional Chief Executive Officer (Central) of IHH Healthcare Malaysia. She oversees the strategic and operational management of multiple IHH Healthcare Malaysia hospitals in the central region, including ensuring high standards of patient care, driving business growth, and implementing effective management practices across the hospitals under her purview.
As Chief Executive Officer of Pantai Hospital Kuala Lumpur, a flagship hospital within IHH Healthcare Malaysia, Erica is responsible for the overall leadership and administration of the hospital. Her focus is on enhancing patient care and services, improving operational efficiencies and maintaining the hospital's reputation as a premier healthcare provider in the region.
Erica also holds significant roles within two key organisations in Malaysia's healthcare landscape. She is currently the Honorary Secretary of the Association of Private Hospitals of Malaysia (APHM) and has been elected as Honorary Treasurer of APHM for 2025-2026. In the Malaysian Society for Quality in Health (MSQH), she has been elected as President for 2025-2026.
Erica actively engages with various government ministries, agencies, and industry stakeholders to represent and champion private healthcare issues. Erica is also a passionate advocate for the well-being of patients and professionals.
Erica is a Fellow Member of the Malaysian Institute of Chartered Secretaries and Administrators.