About Us

For 5 decades, Pantai Hospital Kuala Lumpur (PHKL) has remained the heartbeat of Kuala Lumpur, steadfastly dedicated to delivering exceptional care and accessible cutting-edge technology to patients from all walks of life. Our journey began in 1974, with just 68 beds and a team of 20 medical specialists. Fast forward to the present day, we stand as a healthcare icon, licensed for 499 beds and home to over 200 consultants, each specialising in diverse medical and surgical disciplines.

At Pantai Hospital Kuala Lumpur, we are unwavering in our commitment to provide quality healthcare services while fostering clinical research and trials. We take pride in championing clinical excellence, service quality, and operational efficiency. Our pursuit of excellence has earned us accreditations from the Malaysian Society for Quality in Health (MSQH) and the Joint Commission International (JCI). Additionally, we are honoured to hold certification as a Baby Friendly Hospital and a preferred hospital in Malaysia by the World Health Organization (WHO).

As we celebrate our 50th anniversary, Pantai Hospital Kuala Lumpur reaffirms its role as a pillar of the city, offering world-class healthcare services, innovative treatments, and a legacy of excellence.

ABOUT IHH HEALTHCARE

IHH is a leading multinational healthcare provider shaping the future of care. Driven by our aspiration to Care. For Good., we unite medical excellence and innovation, pushing boundaries through our trusted brands such as Acibadem, Gleneagles, Fortis, Island, Mount Elizabeth, Pantai, Parkway and Prince Court.

Across 10 countries, including Malaysia, Singapore, Turkiye, India and Greater China, our 70,000-strong team delivers world-class excellence every day, within and beyond our 140 healthcare facilities, including more than 80 hospitals.

Within Malaysia, IHH operates 18 hospitals with approximately 3,500 beds under trusted brands including Gleneagles, Island Hospital, Pantai, Prince Court and Timberland Medical Centre. Supported by ancillary services such as Premier Integrated Labs, Premier Integrated Rehab and primary care clinics under Twin Towers Medical Centre, our more than 15,000 staff and 1,500 consultants deliver comprehensive care across the healthcare continuum, from primary and ambulatory to tertiary and quaternary services, complemented by diagnostics and rehabilitation.

In partnership with our stakeholders, IHH is advancing value-based care, building a sustainable healthcare ecosystem and creating meaningful impact, as we work towards our vision to become the world’s most trusted healthcare services network.

www.ihhhealthcare.com

Our CEO

Chong Soon Mei

Chief Executive Officer,

Pantai Hospital Kuala Lumpur

Chong Soon Mei is the Chief Executive Officer of Pantai Hospital Kuala Lumpur. In this role, she leads the hospital’s overall strategy and performance, strengthening Pantai Hospital Kuala Lumpur’s position as a flagship hospital within IHH Healthcare Malaysia.

Prior to this appointment, Soon Mei served as Chief Executive Officer of Pantai Hospital Ampang and Pantai Hospital Cheras, where she fostered strong synergy between the two hospitals to drive collaboration, operational excellence, and sustainable growth. She oversaw business performance, hospital operations, and regulatory compliance across both facilities.

With over 30 years of experience in Malaysia’s healthcare sector, Soon Mei brings extensive industry knowledge and a strong track record of leadership. Since her appointment as CEO of Pantai Hospital Ampang in 2021, she has strengthened clinical capabilities through the recruitment of consultants in key subspecialties, established a dedicated endoscopy unit, and introduced a close observation unit in the Paediatric Ward to enhance monitoring and improve outcomes for children.

Earlier in her career, Soon Mei spent more than six years with another private hospital, where she progressed from Deputy Director of Nursing to Chief Operating Officer, building broad operational and clinical leadership expertise.